Running Head: Organization Staffing

Steps to be undertaken by an organization that is committed to shattering the glass ceiling; An organization that is committed to shattering the glass ceiling should carry out the following steps:There should be Communication targeting women and science; women should participate in silence low women employees is a wastage on human resources.   It also limits the diversity of   research and development.   Women should participate in research / science at all levels.   Women should be appointed at different committee, as advised and man agreement team.   The proportion of 40:60 needs to be achieved.Women participants should be at the center of research policy. Gender equality should be emphasized.   Scientific research should be made accessible to ladies.   Conferences should be called for to focus on women and science.   Change should be visible.   The scientific mindset is also being changed.   Policies should be good for women in sciences men should not only cons ider fellow men.2.The most common discretionary and contingent assessment methods include:(1)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Simulation exercise:   To stimulate is to do or make something, which looks read but is not real.   The members of staff are put in a situation this assumes the real workplace and the staff are supposed to do vital dimension for the real job.(2)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Sample of past work:   The staff members are supposed to sample an attitude that they carried out to some successful completion some times backs.   In assessing the capability to write, the candidate is supposed to bring a letter, report or even an article that he did in a current for period of job.(3)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The interview:   Questions analyze   hypothetical work related call and focus is on relevant qualification.   Answers are based on expected perform once.   Questions can be sometime questions or probing or prompting.   Situational questions referees t o questions form the staff history and will enable prediction of his exported performance in the current job.   Probing or prompting questions are normally assessing the candidate’s ability to make quick decision to avoid memorizing expression for the interview.   Herbert (2005)(4)  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Written tests:   Various qualifications can be tested.   This is a screening criterion for a large number of applicants.   They can be knowledge tests, skill tests, thinking or conscious metal tests, knowledge tests relate to job performance knowledge before appointment.   Skill test relate to clinical skills, which include typing, coding, reading and filing.   Cognitive ability test measure verbal reasoning, solving a problem and the memory including quantitative reasoning.  Both written tests and interviews:   reduce the interview time where in the time is taken but test results can be used in evaluating the expected performance.Differences between wr itten tests and interviews:Written tests are good when the number of candidates is large which interviews may be time consuming given that candidates need to express themselves better.Written tests guarantees privacy where by answers   given are not spread to everybody while interview whereby the panel is large, diffusion may occur whereby other word parties may know the result.3.Initial Assessment methods:The initial assessment methods for starting my own business would include;Interviews: for a starter in business, interviews will focus on hypothetical cases whereby the applicants will be expected to replay what they could do given a real job situation.   Interviews also nationalize because questions are based expected performance compared to the actual performance probing questions will be very helpful because applicants may have had a leakage of the questions sudden tests the applicants ability to make sudden decision.Written tests:   This will enable the new recruits to b e tested on their qualification and can be used for screening to shortlist applicants.   Written taxes will enable me to test the applicant’s knowledge based on special skills required for job performance.   The clerical staff will also be tested on their ability to perform.   Verbal reasoning, quantitative reasoning and solving problem capability will also be determined.4. Investigation of validity for the verbal and computational skills test rating and assessment:To investigate the criterion related validity of verbal and computational skills would include;  Ã‚  Due to the severe hiring pressure all the applicants were hired regardless of their test scores.   Expected response is determined in advance for every qualification.   Asking similar questions ensures fairness and equality for all candidates.   All factors of verbal and computational skills are determined by the questions for the rating and accessing.   Expected answers all given some markers, which may be good, fair and poor as 8 – 10, 5 – 7, and 1 – 4 respectively.   Every one of the employed expected to meet one of the ranks.   Every individual is assessed to determine his or her verbal and computational ability.5.The use of a new predictor:This is what I would advise my boss regarding the new predictor;The validity coefficient is high for the current predictor.   It will be very necessary for the base rate to be low so that at least some of the candidates can qualify due to the low selection ratio.   This low base rate based on the sample chosen will capture some of he applicants.6.GUIDELINES FOR ORAL AND WRITTEN COMMUNICATION SKILLS:If I were the HR staffing for an organization, I would recommend the following regarding oral and written communication with the job applicants by members of the organization;  There should be some uniform calculation:   questions asked should be similar to allow uniform evaluation and this will also help in ma ny sing responses.  Oral and written communication skills should have limited lane allocations to ensure some for all questions is enable the interviewees and respondents express and excrescent questions in the right manner.  The content of oral and written communications skills evaluation that is functional or scientific to ensure relevance and problem solving with definite answers.Incase many question are to be asked written tests must be used so that applicants can have time to respond.  Incase confidentiality and privacy is required, written tests are more applicable to ensure that the written answers remains to those relevant ones.  Substance is very necessary to ensure that answers target the job performance7.ADVANTAGES AND DISADVANTAGES TO THE SALES APPROACH IN THE PRESENTATION OF THE JOB OFFERS:ADVANTAGESSales approach ensures relevance in relation to the response given by the respondents.   The applicants normally answers as if they have the job (in hypothesis) an d this is good for determining the expected performance.  Sales approach also reduces the amount of time and the responses can be evaluated for selection of successful applicants.   An analysis of responses can be made easy because expected answers are used as guidance.DISADVANTAGESSales approach in the presentation of a job offer does not allow adequate and sufficient screening of applicants because questions asked are normally guiding and does not allow the respondents to think and this may be helpful in determining the applicants capability is make urgent decision and choices.8.LEGAL STAFFING REQUIREMETNS:The legal requirements of staffing system management and steps I would take to ensure that managers in my company engage in legal staffing actions would include;  Formality the quality of being good and deserving praise aspect of the staffing system should have these values:  Competency:   positive factors which ensure that all applicants are quite qualified to the exp ected functions.   The management should only require those who are qualified with skills ability and knowledge to perform.Non – partnership:   New members of staff should be recruited and promoted with an objectives   view.   There should not be political or unnecessary bacchantic patronagesFree and fairness:   objectivity should be part of decision pertaining recruiting there should be no nepotism, tribalism, realism, politics or unnecessary pride cures.   Practices should reject a fair and true treatment of all complies candidate applicationsEquity:   there should be no unnecessary barriers limiting people to access employment.   Advertisements for job vacancies should be open Herbet (2004).9.COST AND BENEFITS FO VOLUNTARY TURNOVER MOST LIKELY TO VARY ACCORDING TO THE TYPE OF JOB:The following costs and benefits of voluntary turnover are most likely to vary according to the type of job;  Due to light numbers more interviews will be needed and this may req uire outsourcing which may be expensive for a small business entity.  Selection criteria may be fume consuming with huge volumes of both oral and written interviews, the education of answers as compared to the ranks given will need a lot of accuracy, devotion and specialist.  Voluntary number will enable all those who fail like they can contribute to the company’s human capital to them up and may be secure a place to prove their capability.   In staffing consideration have to be made regarding to ability, experienced and knowledge that is job related.  Ã‚  Vulnerary over is recommended by legal staffing requirements as may be dieted by the labor laws (Act.)10.POTENTIAL PROBLEMS WITH DOWN SIZING:The potential problems with downsizing as an organization’s first response to a need to cut labor costs include;  Comparison between related cost and employees ability to perform some of the people to be sacked may be old but still capable of productivity more than you ng qualified staff. Old staff may have accumulated high monitory salaries but their monthly contribution towards the company’s productivity may be incomparable due to accumulated expenses.  Retrenchment benefit will cost the company a lot in the short run.   These are payments to standard staffing as per law.   Those retrenched may sue the company if not paid fast enough.   Court cases will also be expensive to the company at there are no related benefits.  Downsizing may lead to a restriction of job descriptions whereby those few employees left may be expected to work more than before and this may result is go slow which might need more salary increments which it not affected may reflect in resignationsReferences:Herbert G.   And Timothy A (2005) Staffing Organizations 5 ED. PG 60 – 111.University of Wisconsin. MadisonHerbert G. (2004) Staffing Organizations 5ED. Pg 30 – 61 University of Wisconsin.Madison

Emotional Intelligence And Employees Performances In Malaysia Education Essay

This research relates to emotional intelligence of the employees in commercial Bankss in Malaysia. Employees need emotional intelligence in working environment. It is of import for the commercial Bankss to maintain their employees working to their full potency. An employee must hold emotional intelligence in order to be able to understand and manage his ain and other people ‘s emotions, actuate oneself and command irresistible impulse, and efficaciously pull off interpersonal relationships in the working environment ( Goleman, 1998 ) . Daniel Goleman, the adult male most associated with popularising Emotional Intelligence, defines Emotional Intelligence harmonizing to five features. In his article â€Å" What Makes a Leader? † ( Harvard Business Review, Nov.-Dec. 1998 ) , he presents a chart that describes Emotional Intelligence as: Self-awareness, Self-regulation, Self-motivation, Empathy and Social-skill. Every one of us has different personalities, wants and demands, and ways of demoing our emotions. We need to manage them good if we wish to win in life. This is where emotional intelligence becomes of import. We use emotional intelligence to analyse our emotions, understand what they are stating us, and recognize how they will impact others. Besides that, motional intelligence besides involves our perceptual experience of people around us: when we understand how they feel, this allows us to pull off relationships more efficaciously. Peoples will be able to win in most things they do if they possess high emotional intelligence in them. Why? Because they are what others need in this society. When an electronic mail is sent by people with high emotional intelligence, it will be able to acquire answered rapidly. They will be able to acquire helps whenever and wherever they need it as people who have high emotional intelligence tend to do others experience good and their lives are much more restful than people who get upset easy.1.2 BACKGROUND OF THE STUDYIn the commercial Bankss, employees ‘ emotional intelligence has become an of import factor to the success of today ‘s banking organisations in Malaysia. The success of any organisations in banking sectors has become dependent upon the effectivity of its direction, coupled with the effectivity of direction to maintain employees ‘ emotional intelligence at high degree and heighten their public presentations. Corporate leaders are one entity that giv es surety to concern success, and the work force is another entity that assists concerns. Harmonizing to Steward ( 2009 ) , she indicated that directors in banking sectors should to maintain the employees ‘ emotional intelligence at high degrees in organisations as that can guarantee that the undertakings are completed in a timely manner to advance profitableness and satisfy stockholder involvements. A successful bank is really dependent on the direction and leading accomplishments of the effectual director and his or her apprehension of importance of emotional intelligence, as they apply to generationally diverse subsidiaries ( Steward, 2009 ) . Employees ‘ emotional intelligence is really of import as it link to the success of a company. Harmonizing to Kim ( 2004 ) , in her survey she examined the importance of how Bankss depend on their employees for the ultimate success. Emotional intelligence influences productiveness ( Kim, 2004 ) . A banking organisation need to understand what maintain employees ‘ emotional intelligence at high degrees in order for them to make peak public presentation. It is non an easy undertaking to maintain employees ‘ emotional intelligence at high degrees because employees respond in different ways to their occupations and their organisation ‘s patterns. Emotional intelligence is able to travel a individual toward a end. Harmonizing to Goleman ( 1997 ) , the research in emotional intelligence gives us new penetrations into human behaviour which frequently seem self-contradictory. For illustration, the research indicates that IQ histories for 4 per centum to 25 per centum of a individual ‘s success. The staying 96 per centum to 75 per centum depends on a individual ‘s ability to comprehend, place and pull off emotion. Bettering this ability provides the footing for the sorts of societal and emotional competences that are indispensable for success in any occupation or disputing undertaking in life. This disclosure is about flooring to corporate America, which puts such high value on graduate school and other formal instruction that focuses on the cognitive facets of intelligence ( Laurens & A ; Budinich, 2006 ) . Frontline bank people, for illustration, face composite and demanding issues such as: fierce competition, presenting client service, gross revenues public presentation, conformity and a host of others. Developing the needed emotional competences, such as common trust, regard, empathy and cultivating interpersonal accomplishments to manage these issues is of import. Equally of import is the ability to efficaciously supervise their ain and others ‘ feelings and emotions, know aparting among them and utilizing that information to steer their thought and action. Laurens et Al. ( 2006 ) indicated in their survey that emotional competences and emotional intelligence are non taught in colleges and universities and do n't come of course to most companies who are submerged in analytical thought.The Domains of Emotional Intelligence ( Goleman, 1998 )Daniel Goleman ‘s five features of emotional intelligence theoretical account are shown above. The term emotional intelligence is link ed with the constructs of self-awareness, self-regulation, motive, empathy, and societal accomplishments. Self-awareness is the ability to acknowledge and understand personal tempers and emotions. Self-regulation is the ability to command or airt riotous urges and tempers and the leaning to suspend judgement and believe before moving. Motivation is a passion to work for grounds that go beyond money and position. Empathy is the ability to understand the emotional make up of other people, a accomplishment that may be used in handling people harmonizing to their emotional reactions. Social accomplishments frequently guarantee proficiency in pull offing relationships and edifice webs and heighten an ability to happen common land and construct resonance with others. These footings are defined by Goleman in his book, Working with Emotional Intelligence ( 1998 ) .PROBLEM STATEMENTA job many commercial Bankss have today is that they ne'er put and treat emotional intelligence as an of import accomplishment in their working environment. Due to retention jobs, commercial Bankss have been invariably accruing the cost of turn outing developing for new employees. There are plentifulness of human resources sections do non understand how emotional intelligence is. Harmonizing to Fleming ( 2000 ) , emotional intelligence of many employees or the occupation appliers of Bankss are non realized of how to be assessed by directors. There are many people that non holding any cognition or the different traits create the term emotional intelligence. Harmonizing to Miller ( 1999 ) , self awareness, self-regulation, motive, empathy and societal accomplishments are the constituents of Emotional Quotient and qualities of an all-rounded individual. Therefore, Bankss can happen people who largely likely would suit good in their working environment if they recruit professionals to assist them in mensurating the emotional intelligence of the occupation appliers. Besides that, it has been hard to acquire top direction to hold that they need to implement new recruiting tools in their employee hunts. Peoples might believe that it is excessively illogic for top direction to concentrate on the bottom line, but emotional intelligence is progressively being considered as a cherished people skill that defines the top-performers from mean employees ( Beagrie, 2004 ) . In order for employees to be successful in the commercial Bankss, direction staffs must larn and understand they need to look beyond a sketch. In add-on, there is more fluctuation in emotional intelligence than there is in Intelligence Quotient among the top direction people and the professionals. There is a really large difference between those at the high and low terminals of the emotional intelligence graduated table, and being at the top has major competitory advantage. Therefore, accomplishments related to emotional intelligence affair even more for success in workplace ( Goleman, 1998 ) . Normally employees who perform good and outshine in commercial Bankss are those who normally possess high emotional intelligence. However, it does non intend that a individual is the smartest or the finest in the commercial bank but it means that they are able to supply their best accomplishments to the remainder of the commercial bank and at the same clip understanding what else they need to work on. Harmonizing to Goleman ( 1998 ) , employees who perform good have bounds on their abilities excessively, but they know how to better them by working with person else that has strength that they do non hold as they are cognizant of their bounds.JUSTIFICATION OF STUDYHarmonizing to Goleman ( 1998 ) and Bar-On ( 2002 ) , emotional intelligence comprises of self-awareness, self-regulation, motive, empathy, societal accomplishments, adaptability and stress direction. These are the accomplishments that are of import to a success of a individual in an organisation. In add-on, harmonizing to Smewing ( 2004 ) , emotional intelligence is non a journey with a clear way, non one that should be embarked upon lightly. Emotional intelligence is a accomplishment which we can larn and better. It does non vouch that a individual will hold learned the emotional competences that affair for work if he or she possesses high emotional intelligence. It means merely that they have outstanding potency to larn them ( Goleman, 1998 ) . Therefore, organisations must supply preparation and development of emotional intelligence earnestly for it to be effectual. Besides that, direction demands to cognize how of import emotional intelligence accomplishments are as they can be developed and so convey benefit to their organisation. Management have been unwillingly seting money for developing employees on emotional intelligence because it takes a long clip for them to hold any consequences. While an organisation is seeking to enroll new employees with high emotional intelligence, it is of import for them to develop those current employees excessively as the whole civilization of a workplace could be shaped. Harmonizing to Laabs ( 1999 ) , he indicated that emotional competencies development needs old wonts of idea, feeling and action that are profoundly ingrained to be unlearned and new 1s to be learned by scholars. This requires motive, attempt, clip, aid and permanent pattern.RESEARCH QUESTIONSIn conformity with the intent of the survey, and based on the job statement, the undermentioned inquiries have been formulated: Is there any relationship between emotional intelligence affects employees ‘ public presentations in commercial Bankss in Malaysia? Does emotional intelligence affects employees ‘ public presentations in commercial Bankss in Malaysia? How emotional intelligence affects employees ‘ public presentations in commercial Bankss in Malaysia. Is there any correlativity between emotional intelligence and employees ‘ public presentations in commercial Bankss in Malaysia?Research OBJECTIVESThe intent of this research is to analyze the determiners of the emotional intelligence on employees ‘ public presentations in commercial Bankss, where the research population chiefly focuses on work forces and adult females who are the employees working in the Bankss. The aims of the research are stated as below: 1: To analyze if there is a relationship between emotional intelligence and employees ‘ public presentations in commercial Bankss in Malaysia. 2: To analyze if emotional intelligence affects employees ‘ public presentations in commercial Bankss in Malaysia. 3: To analyze how emotional intelligence affects employees ‘ public presentations in commercial Bankss in Malaysia. 4: To analyze if there is any correlativity between emotional intelligence and employees ‘ public presentations in commercial Bankss in Malaysia.Significance OF THE STUDYThis survey will assist commercial Bankss to understand the important function emotional intelligence dramas in their Bankss. It will demo that Emotional Quotient is every bit of import with Intelligence Quotient in the workplace. By utilizing emotional intelligence appraisal tools, they would let human resource sections to hold information to endorse up their sentiments and thoughts that are based on logical thought for utilizing emotional intelligence when looking for new employees. Commercial Bankss can foreground the leaders within the workplace and can understand how they contribute to the organisational environment. Besides that, this paper will besides give the commercial Bankss thoughts about the importance and effects of high degrees of emotional intelligence in the current employees. This survey will demo how people with different degrees of emotional intelligence can act upon their public presentations in the commercial Bankss. The survey will besides give directors of the commercial Bankss thoughts about who they should enroll. Grades are an of import thing to look at in freshly graduated pupils, their emotional intelligence abilities should besides be evaluated during the hiring procedure. Too many fantastic alumnuss are overlooked because their classs were non converting but they were involved in a figure of excess school activities that besides took up some of their survey clip to assist profit their school environment. It is of import to observe that the current manner that many organisations hire their employees is flawed and needs betterment. Enrolling for employees with high degrees of emotional intelligence should go an recognized pattern in commercial Bankss because making so would assist in the development of new leading within those commercial Bankss. This would bring forth happy employees and higher keeping rates. Emotional intelligence consciousness and action taken in commercial Bankss would profit them greatly over clip.BRIEF RESEARCH METHODOLOGYResearch Methodology presents the overview of the research methods that will be carried out in the Chapter 4 in deepness. It sets forth a description of theoretical model, hypotheses development, trying design, informations aggregation, every bit good as account of the processs for analysing informations, which refers to data analysis. The independent and dependent variables are shown below. Independent VariablesSelf-awarenessEmployees ‘ Performances in Commercial BanksSelf-regulationSelf-motivationEmpathySocial-skillAdaptabilityStress ManagementDependent Variable The development of questionnaires and measurings are largely in Likert graduated table and Itemized evaluation graduated table. Sampling program is based on 200 respondents of those employees working in commercial Bankss. Data aggregation techniques is based on ego administered and web enable study instrument. Data analysis techniques which include descriptive analysis and correlativity analysis are besides being discussed in that chapter of surveies.DEFINITION OF TERMSFor the intent of uniformity and lucidity, the undermentioned footings are defined in relation to their usage in the survey. Understanding the nomenclature is of import to better understanding the information that follows. Emotional Intelligence: â€Å" The ability, capacity, accomplishment, or self-perceived ability to place, buttocks, and pull off the emotions of one ‘s ego, of others, and of groups † ( Goleman, 1998 ) . Self-awareness: â€Å" The ability to acknowledge and understand your tempers, emotions, and thrusts, every bit good as their consequence on others † ( Goleman, 1998 ) . Self-regulation: â€Å" The ability to command or airt riotous urges and tempers and the leaning to suspend opinion – to believe before moving † ( Goleman, 1998 ) . Self-motivation: â€Å" A passion to work for grounds that go beyond money or position and a leaning to prosecute ends with energy and continuity † ( Goleman, 1998 ) . Empathy: â€Å" The ability to understand the emotional make-up of other people and skill in handling people harmonizing to their emotional reactions † ( Goleman, 1998 ) . Social-skill: â€Å" Proficiency in pull offing relationship and edifice webs and an ability to happen common land and construct resonance † ( Goleman, 1998 ) .Adaptability: â€Å"Stress Management: â€Å"ORGANIZATION OF THE STUDYThis undertaking has been arranged steadily. I have organized the information of this undertaking decently and as it has been requested so that readers will be able to construe the findings clearly.Chapter 1: IntroductionThis chapter states a brief debut of emotional intelligence. This subdivision is composed of background of the survey, job statement, research aims, and research inquiries, significance of survey and the definition of footings. These subdivisions are discussed in inside informations which would procure a brief preliminary apprehension sing the research subject.Chapter 2: Literature ReappraisalThis chapter carries out the extended literature reviews that stress on the survey of the determiners of Emotional Intelligence to reexamine t he related surveies. Apart from that, past researches which are closely related to the research subject will be discussed exhaustively.Chapter 3: Research MethodologyIn this chapter, a further inside informations and methodological analysis of this undertaking will be clarified. Hypothesiss will be developed based on the independent and dependent variables. In this instance, the dependant variable is the employees ‘ public presentations while the independent variables are Self-awareness, Self-regulation, Self-motivation, Empathy and Social-skill. Data aggregation method and research design are bound to be discussed in this chapter every bit good. Besides, informations analysis techniques will be discussed in this chapter along with subdivisions addressed before this subdivision.Chapter 4: Datas AnalysisThis chapter will go on with the information analysis. This is where will be goodness of step ; that is the questionnaire is valid or non to the hypotheses proving and will reas on it in a sum-up.Chapter 5: DiscussionThe last chapter will be the treatment and recommendation. This is where the decision and sum-up of what have been discussed in the earlier chapters. There will be parts included in this concluding chapter such as deduction of the survey, restriction of the survey and suggestion for future research. Flowed by overall decision from what has been happening in this undertaking.

Argument Essay

During Tom Robinsons trial for his crime, Tactics is questioning Male Lowell about what her side Of the Story was, these questions make her nervous and Tom realizes it which leads him to show empathy towards her. â€Å"Yes, such. Felt right sorry for her, she seemed to try and rest of ‘me ; You felt sorry for her, you felt sorry for her? † (pig. 264). The quote shows how Tom truly felt towards Male and during this time period it wasn't the normal thing to do. Tom showing empathy for Male can be surprising at most because of what she did to him but him doing this shows his kindness towards others.After all the accusations on Tom by Male and all the hardship he is going to have to face, this quote shows what kind of a good man Tom is. Empathy from Tom is also shown when he supports her. Tactics was on his feet, but Tom Robinson didn't need him. â€Å"l don't say she lying' Mr.. Gilder, say she's mistaken in her mind. † (pig. 264). In the quote Tom is speaking on beh alf of Amylase's accusations and how none of them were actually true. Tom says that she is just mistaken in her mind instead of she is Wing because he wants everyone to know that he has empathy towards her.By switching his words to accommodate to a more kind side shows how Tom wanted Male to not be accused of anything or in any kind of trouble. Tom Robinson, even though wrongly convicted of things he didn't do, shows immense amounts of empathy towards Male. Miss Maude shows large amounts of empathy towards Boo Raddled when she explains to the children why Boo has decided to stay inside. â€Å"His name is Arthur and he's alive. What a, morbid question. But I suppose it's a morbid subject. I know he's alive, Jean Louise, because I haven't seen him carried out yet. (pig. 54). Scout asks Miss Maude if Arthur ‘Boo' Raddled is really still alive and her response shows how she shows empathy towards him, even if it is very subtle. Miss Maude knows he doesn't want to come out of his h ouse so instead of being rude she just strictly answers her question. Miss Maude also acknowledges how Arthur doesn't really want to be talked about so she almost scolds Scout by telling her it is a morbid question. This is also evident when she answers another one of Scouts questions. â€Å"Arthur Raddled just stays in the house, that's all.Wouldn't you stay in the house if you didn't want to come out? (pig. 55). This quote shows how Miss Maude can relate to Arthur Raddled by how she answers this question about Boo. In response to Scouts question she tells her what if Boo doesn't want to come out? Her saying this shows how she has empathy for Boo and how she knows what it is like to be left out or shunned. She knows this feeling by how the foot-washing priests treat her. This proves that even though Miss Maude is a lot of talk she still has a pure heart. During this time period African Americans were not really accepted into society.So Tactics shows empathy towards Tom and all Afr ican Americans by Ewing Toms lawyer which was a job no one wanted to do. â€Å"scout', said Tactics, ‘Niger-lover is just one of the terms that don't mean anything like snot nose. It's hard to explain – ignorant, trashy people use it when they think somebody's favoring Negroes over and above themselves. † (pig. 1 07). In the Story a running theme is segregation and Tactics Finch shows many examples of him showing empathy towards them. In this quote he is saying that the word Niger is only rude and unintelligent, he knows that anyone who uses the word is no good to any extent.Tactics is showing how he truly doesn't appreciate any foul language towards anyone which shows how he has empathy towards others. Miss Maude then explains to Scout some other kind things Tactics has the tendency to do. â€Å"There are some men in this world who were born to do our unpleasant jobs for us. Your father is one of them. He's the only man in these parts who can keep a jury out so long in a case like this† (pig. 283). The quote is showing how Tactics is a humble man coming from the mouth of Miss Maude, which shows the audience that what Tactics does is for the greater good of the community. Since he decided to defendTom without any arguing which means he wanted to help him, showing his true generosity. This quote also is saying that Tactics will do anything for anyone in need because of his empathy towards them. Tactics is known for being a humble man and these examples prove it. Some people may not agree or accept that some of the citizens of Macomb can actually show empathy towards African Americans. It is true in some points of the story their are some examples of people disrespecting people of the opposite race. One example could be when the news of Tom Robinsons death reaches the town and no one responded. Argument Essay

How did the recent financial crisis affect Financial Markets and Essay

How did the recent financial crisis affect Financial Markets and institutions - Essay Example The difference in interest rates has led to different problems and difficulties in the international financial market. Further on, another difficulty was caused by a greater demand for U.S. $ by oil importers thus leading to the U.S. $ currency devaluation, the yen Japan, the euro and the pound sterling. Therefore, market and capital markets suffered great losses and it was necessary to find a way out of this situation. At the beginning of financial crisis, the American society still had a hope that future elections of the President would facilitate it. Unfortunately, the impact of financial crisis of 2008-2009 still echoes in the world’s economy. There is a tendency to reduce the difference between the interest rates. Moreover, â€Å"the securities market has been greatly influenced by the devaluation of the assets of certain companies established by banks for loan securitization† (Bloom & Schirm, 2010). In the period between 2004 and 2007 the size of loans has increas ed from 60% in revenues to 90% respectively (Financial Crisis: Let's Get to the Root Cause, 2008). Furthermore, a poor management system of the loan system has also negatively influenced on the financial system. In order to facilitate the complexities occurred in the world’s bank and financial system it is possible to work in two main directions: â€Å"continue economic accounting real, if only the existing level now being maintained; and involve as many as possible capital in the economy† (Kuttner, 2009). In order to renovate a proper functioning of investment banks, such as Lehman Brothers, Merrill Lynch and American International Group (AIG), the U.S. government invested $85 billion in this sphere (Trussel & Rose, 2009). Unfortunately, banks of the country have fallen apart like a house of cards. Almost nineteen banks failed till November 2008 (Swagel, 2009). Therefore, a public confidence in bank system has gradually failed. A further interaction between internatio nal capital markets and financial institutions was full of complexities and the reasons for that should be found on political and economical levels. Political reasons for financial crisis are evident. These are political constraints. A complicated relationship between the congressional leadership and President Bush and his White House staff made 2007 an unconstructive year from the perspective of economic policy, although, ironically, it had the effect of making possible the rapid enactment of the early-2008 stimulus: Democratic leaders by then appeared to be eager to demonstrate that they could govern effectively† (Jackson, 2010). Administration’s deliberations were not facilitated even in time of financial crisis worsening. On the governmental level financial crisis could be solved in terms of mortgage refinance programs and investments in banking and job-creating systems (Kawa, Vanbever, 2010). Therefore, the influence of a global financial crisis has greatly affecte d on money and capital markets. Deposit and non deposit taking institutions have also been influenced greatly by financial crisis. State commercial banks have the main goal to increase profits and satisfy the needs of public by providing deposit options. Unfortunately, firms and individuals have decreased the level of deposits â€Å"

Final Project on Defense Contract Management Agency Coursework

Final Project on Defense Contract Management Agency - Coursework Example However, there is need for institutions or firms to have programs that allow resolution of disputes or minimizes issues such as whistle-blowing. Whistle blowing may be detrimental to the image of a firm. Institutions in the US have the role of ensuring that they encourage equal employment opportunities for all individuals and in the events that an individual is discriminated against in one way or the other; they can file a law suit against these organizations or institutions. Firms that thrived in the competitive business climate have been cognizant to the importance of diversification of not only the workforce but also the products. However, they have the obligation of ensuring that the rights of the employees are well catered for since the employees have the rights to join labor movements and unions that are able to fight for them. Besides the need for labor unions, the retention of employees inclusive of gaining employees commitment depends on the compensation that a company offers inclusive of the benefits. Companies that offer reasonable benefits and compensations to the employees tend to be attractive than those whose packages are deemed inadequate. In addition, organizations have incorporated the concept of outsourcing to maximize either their performance or profit. In the process of organizations carrying out their operations, they often encounter opportunities and challenges. Tackling these challenges and taking advantage of the opportunities pr esent the platform for the companies to grow and develop. This paper seeks to examine: Strategic human resource management; Legal and ethical codes; Whistle-blowing; Equal Employment Opportunity (EEO); Diversity Considerations; Labor Unions; privatization and outsourcing; Recruitment and selection methods; Compensation and benefit; performance management and development; and

Assignment 6 Analyzing Conflict Management Essay

Assignment 6 Analyzing Conflict Management - Essay Example This essay aims at analyzing such a case of conflict in school and how it should be managed. Description of the Conflict The St. Mary’s Public School, New York has newly admitted a new student Amanda Martinez who has come recently from the country of Brazil to the United States. Amanda is a sincere worker and performs quite well among her peers in school. She has joined school in the last week. She did extremely well in her admission test to the school and therefore the principal has awarded her a scholarship for the entire term of year. The teachers are also very cooperative in the school and help the new student in every possible way. In her class there are about 30 girls of the same age. Most of them are Americans except for Isabel who is also of a South American descent. The students of the class did not accept her in their group from her initial days. Isabel and Amanda however have become very good friends in a very short span of time. In the forthcoming group task, stude nts in the school had to work in groups of five. Amanda and Isabel are in the same group but along with them 3 other students are present. Amanda and Isabel find it uncomfortable to work with them. When the work of the group started Amanda wanted to be the team leader as she was the best among them in studies and could allocate the duties better among the five people. However, Joanna another team member wanted to have the leadership role since it was difficult for her and two of her friends to accept that they would be working under Amanda. Thus the work could not be started because of the conflict among the team members. Analysis of the Critical issues of the Conflict: Context of the conflict The main reason why the problem has cropped up in the group is that there is a conflict of interest among the team members. Both Amanda and Joanna want to be the leader of the team. The reason why Amanda wants to have the leadership role is that she is a sincere worker and would understand the work better. She would be able to distribute the work in a fair manner among the group members. Though Isabel is happy with this decision, Joanna and the remaining two in the group have difficulty in accepting her as they want to have a power in the decision making related to the activities of the group. Apparent and underlying reasons of the conflict The perceptible reason for the conflict is the power distribution among the two groups of people working together for the achievement of the same goal. Both of the students want to have a power in the group and take interest in the allocation of the duties. The true reason behind this conflict is that Joanna being a resident of New York since her early childhood has a problem accepting the fact that they have to accept the instruction of a newly entered student. Amanda also cannot acknowledge Joanna as their leader because she is not convinced about her abilities and is worried that ignorance on part of Joanna as a leader would affect their grades for the group task. Thus there is an issue of racial discrimination in this particular case and it needs to be properly redressed. Types of Conflicts in the case This is a form of dysfunctional conflict because the students cannot work in a harmonious way which is hampering the education of the students. This kind of conflict does not lead to any productive end. It is also a form of interpersonal conflict between Amanda and Joanna

Maritime piracy along the malacca straits in Southeast Asia Research Paper

Maritime piracy along the malacca straits in Southeast Asia - Research Paper Example Singapore th efeoe ecame a typeically diffent stllemntwioth both Euroeopand and Asian elemntsanndintersts, leading to develop,ntof the Irnum maradduing fgnag thth attcejd Englisgh shipps trading inthis region with a passon leadiong to heacy losses and marginally contgruibuted to declining trade in Singapore at this time ( Wong Lin Ken, 1960 82-83). Singapre as explained was creted as a redistruibutin center by western forces Mills (1966, 223) argue wtht Europen powers emp[loyed draconian approaches to reduce clocal comeotyoninteh area nd enjoy a complte monopoly destroyin the indegneous systems,w hich imprecverisehd he local sn and the merachants, who dweeloped sesdneof ravage and a sense f legitimiston attcks on ships along the strait.t he Maly and ghe Illunun were biter rivals and piracy continued thpoighh atck of ships and was at its peak between 1826 and 1836 (Freeman, 180). There the fact th SIngapiore was a destin f o the west heithned pirate attcks on ships tow the countery an d had almost chocked the port sof Singapore (Freeman, 182). The 1849 bid to elimintate pircacy aliong the striat led by te British though asuslton theassialnts (Freeman, 183) 0was reamrble in crating divides between Sinaopre and the restof the region as a choise fo the westen forces (Mitchel 1976, 178). Piracy thrives ina area where it is culteurally acceptable and in ASoutegh east asia, it has been aemvbraced as as an acceptable way oflivfe eaimed at profvding support for poor local villages (Murphy, 17). This explinsw hry teerrosimis more rampant along Indonesian coast whre poverty is much higher (Young, 61) and is not considered as a global problem (). M,oroever, closelnessof the sttes has been a factrt to heighten sensitvuity ion stte soverignity, which has hampred efforts for cordiotna nd intergraton in coabatig the piracy meannce

Summary on readings Essay Example | Topics and Well Written Essays - 750 words

Summary on readings - Essay Example Kidnap Poem This intriguing poem by Nikki Giovanni offers a unique and chilling perspective of being kidnapped if the kidnapper were a poet. The kidnap victim would become the subject of a poem as they are placed â€Å"in my phrases and meter.† Giovanni’s idea of kidnapping someone for the sake of a poem sounds more like a romance in the making than a legitimate kidnapping. The victim would be taken to either to Jones Beach, Coney Island, or to Giovanni’s house. Kidnap victims are seldom treated to such beautiful, romantic places. Then the doting poet would shower their victim with lilacs, run with them through the rain, and roll around with them on the beach – all the makings of a love story. Indeed, Giovanni believes that their victim on the beach would complement the poet’s vision. Giovanni would play the lyre for their victim in an attempt to win them over, and even show them off to her mother. In Giovanni’s eyes, to make a poem out of a kidnapping, show would have to show her victim love. My Dungeon Shook/Dear James James Baldwin begins his letter to his nephew by telling stating that it took him five tries to perfect his letter. This suggests either unsureness in his words, a reluctance in writing to his nephew, or just the inability to properly relay what he feels. James then compares his nephew to his father, or James’ bother. His nephew reminds him of the tough and vulnerable nature that his father exhibited. He also attempts to compare his nephew to his grandfather but is unable to find similarities. The grandfather had collapsed under the lies of the white man that he was the definition of what the world knew as a nigger. James encourages his nephew never to let that word break him and that it really is just a lie. He wants his nephew to know this because he loves his nephew, and his love is something else that he does not want his nephew to forget. James shares with his nephew how he knew his father f or their entire lives. As the older brother, James watched his little brother go through every stage of life. When he looks into his brother’s face, he sees the faces that he had grown into and then grown out of over the course of his life as though he were a living scrapbook. James even sees memories in his brother’s faces that he doubts his brother even remembers, like the time when his brother fell down the cellar stairs. James remembers it all, even when his brother does not, because he had been there to witness his brother go through life. More than anything, James knows â€Å"what the world has done to my brother and how narrowly he has survived it.† He acknowledges that his fellow men are in the habit of destroying lives and will continue to do so in a domino effect of human nature. James reminds his nephew that most of mankind is guilty for their own acts of destruction, but that does not mean that all of mankind shares in this guilt. The letter continue s with James pointing out that his nephew was born into a world that was not much different from the world one hundred years ago – a world that did not look with favor on people who were not white of skin. James reveals the purpose of the letter, which is to teach his nephew how to handle such a world without losing himself. Part of James’ reassurance is that his nephew’

Managers & Organisations - Reflective Portfolio Assignment

Managers & Organisations - Reflective Portfolio - Assignment Example The objectives of this paper is to generate a clear understanding on critical issues an individual can face while performing those tasks. In addition, the paper also provides an insight about how to deal with the problems regarding management of clients, inventory and staffs. Summarising Learning Reflection During the work tenure in my profession, I had confronted with several issues which helped me to gain valuable experience. I had showed good performance on maintaining coordination with staffs along with other stakeholders in the company. My knowledge and expertise had helped me to deal with the clients and to manage other operations such as supervision, monitoring and analysis of documents among others. I always endeavour to provide rapid response to any kind of problems within the organisation so that it does not turn out to be much worse. I possess two major characteristics which influence my decision making which are activist and quick learning ability. The major gaps I had id entified during reflection were ineffective planning and communication. Due to this gap, I often faced difficulties in managing the clients and the staffs. Above all, I am a reflector in learning and can put theory and idea into practice and I always pursued for learning new things in my professional life. Reflection on Practices Scenario 1 The first workplace scenario of my work experience is related to management of client. In any business organisation, it is significant to manage the clients effectively. Client management is concerned with appealing to new clients as well as retaining the existing clients of the company. It is critical for every manager to maintain good associations with clients so that they... During the work tenure in my profession, I had confronted with several issues which helped me to gain valuable experience. I had showed good performance on maintaining coordination with staffs along with other stakeholders in the company. My knowledge and expertise had helped me to deal with the clients and to manage other operations such as supervision, monitoring and analysis of documents among others. I always endeavour to provide rapid response to any kind of problems within the organisation so that it does not turn out to be much worse. I possess two major characteristics which influence my decision making which are activist and quick learning ability. The major gaps I had identified during reflection were ineffective planning and communication. Due to this gap, I often faced difficulties in managing the clients and the staffs. Above all, I am a reflector in learning and can put theory and idea into practice and I always pursued for learning new things in my professional life. S cenario 1The first workplace scenario of my work experience is related to management of client. In any business organisation, it is significant to manage the clients effectively. Client management is concerned with appealing to new clients as well as retaining the existing clients of the company. It is critical for every manager to maintain good associations with clients so that they conduct business with the company regularly and for the long run. In present days competitive business environment, losing a valuable client can cost heavily on profitability.

Relationship Analysis Paper Research Example | Topics and Well Written Essays - 1000 words

Relationship Analysis - Research Paper Example Although these numerable theories are not a â€Å"how to† manual, but a means of getting deeper understanding into the natures of relationships between human beings. Three of these theories, offer interesting approaches as to how to understand romantic couplings and how and why people participate in interpersonal relationships. Firstly, Social Exchange Theory, as well as, two of the conceptual theories that fall under the umbrella of Social Exchange Theory, Equity Theory and Interdependence Theory. History Social Exchange Theory became popularized in the 1960s and 1970s. It works under the principle that all of human relationship behaviors are based on an exchange process. Through this they each can work to maximize rewards and avoids or minimize costs. This mental, and unconscious, a process allow the partners to measure whether their time, energy, money, and efforts balance with what they receive (Cherry, 2013). This theory has been influenced and enhanced by behavioral psyc hology, which explains that human being will repeat the behaviors that have resulted with rewards in the past. As well, as supported by Utilitarian logic, that if one receives more than the other, one will inevitably take advantage of the other (Plunkett, 2013). Simply meaning that one partner in a relationship becomes the primary giver and the other the primary receiver. Once these behaviors become habitual it will likely, not change. Equity Theory is based on the belief that people are innately drawn or desire to be treated well and valued fairly within the relationships they participate. Now, this does not necessarily mean that each partner will contribute in the same ways to the relationship, but as long as the parties involved find the relationship agreeable the a sense of balance, fairness, and equality that people wish. Unfortunately, we all do not necessarily agree on the definition of fairness is. This is when perceived imbalance can occur. When one member is not receiving positive reinforcements they may abandon the relationship. In turn, it is, also, possible for a partner who feels that the other gives much more than they do they may feel distress or guilt about this imbalance, even when that imbalance is in their favor (Deshmukh, 2011). â€Å"†¦Interdependence exists when the accomplishment of each individual’s goals is affected by the actions of others† (qtd. in Johnson & Johnson, 2013). In other words the personal successes and failures of each partner can be intertwined with one another. The theory explains that there are two types of Interdependence, positive, or cooperative, and negative, or competitive. Positive and cooperative interdependence is reflected in relationship where both partners feel that they cannot reach their goals without their partner, also, achieving their goals. Many might consider that the exact example of a committed, dedicated and equal relationship. The successes and failure are intertwined. Negativ e interdependence occurs when the partners in a relationship are competitive. One’s success can only be achieved by sacrificing the best interests of the other (Johnson & Johnson, 2013). Interestingly enough, if one partner is seeking positive interdependen

Women during the Italian Risorgimento Research Paper

Women during the Italian Risorgimento - Research Paper Example However, as Schwegman suggests in the book titled, Amazons for Garibaldi: women warriors and the making of the hero of two worlds, the role of the women in the uprisings are rarely recognized (417). To demystify this perception, Scwegman offers us classical examples on how women participated in the war, starting with the Garibaldi’s first wife Anita and others who joined the Red Shirts (432). The women offered themselves to serve the Italians, despite many hurdles such as lack of support from the male populations. This paper examines ways in which the women population contributed to the Risorgimento, either by participating in the armed struggle or through indirect means. Before going into the main subject area, it will be pivotal to revisit some background information. Background Italian reunification, otherwise known as the Risorgimento, describes the period when the Italian embraced a sense of nationhood. The events that took place during the Risorgimento are inspired the F rench revolutionary and Napoleonic wars, which resulted to the colonization of some of the Italian provinces. While reunification took place in 1870, before then, most of the states were under either the Austrian or French rule. The first attempt to re-unify the states came in 1848, but it failed while second attempt took place in 1859. The Italian leaders relied heavily on the help of Napoleon III to drive out the Austrians in exchange of Nice and Savoy. The war between Piedmont and Austria broke out in 1859. The re-unification of Italy was impeded by many factors, including dominance of the Austrian forces, which ruled Lombardy and Venetia states. On the other hand, the French forces controlled the Southern Italian Kingdoms, and to defeat this powerful army, the Italian forces had to amass substantial foreign aid. Some of the key leaders who played an important role during the reunification include Victor Emmanuel, Cavour, Mazzini and Garibaldi. In addition, the Italians had to se ize the moment after the French forces were withdrawn during the Prussian war. In May 1860, a small army led by Garibaldi led a revolution, which led to the capture of the island of Sicily. The role of Garibaldi in the re-unification efforts through his small army of Red Shirts is highly recognized. The army, which was mainly composed of volunteers from Romagna, Lombardy, and Venetia, set sail in May 1960 for Sicily. After arrival of the Red Shirts, the army registered huge success within the first two months, although they were ill equipped. The re-unification for Italy would not recomplete without the re-capturing of the province of Venetia, which happened 1866 and thereafter the Papal States. This was made successful through the help of the Cavour, who encouraged riots and uprisings, thus giving the troops an opportunity to capture the Papal States. By the end of 1960, most of the states had been captured except Rome and Venetia, which at the time were heavily guarded by the Fren ch troops. The opportunity to recapture, these remaining areas presented itself in 1870 after the Franco-Prussian war broke out. In 1871, Rome became part of the large Italy and was made the capital city. The role of women in the army The role of women in Risorgimento is well captured in the documentary titled, three women of the Risorgimento, which was created and directed by Alessandra Ciotti. One of the figures that are highlighted in this moving documentary includes Antonietta De Pace, who is recognized as a founder of the Female Poetical Committee of Napoli. The organization helped the Garibaldi’s army in the mobilization of resources and actual execution of the military campaigners against the Austrians. Other key figures whose efforts are

Journal Article Summary and Application Essay Example for Free

Journal Article Summary and Application Essay This paper presents the summary of the article â€Å"Staff development and student learning: A synthesis of research on models of teaching† by Bruce Joyce, Beverly Showers and Carol Rolheiser-Bennett published in the Educational Leadership on October of 1987. The second half of the paper will discuss how the findings of this paper could be applied to real life situations. The objective of this paper is to demonstrate that theoretical assumptions of the authors about staff development can actually be used to enhance curriculums that would result to increased student performance. Summary This article argues that staff development must be and can be used to develop school programs and curriculums that would result to increased student performance and better learning. The authors discussed that the recent developments in the field of staff development have been very useful in designing new educational programs for students because the findings of said research have provided educational leaders the guide to which staff development can enhance student learning, provided innovative ideas and programs for more student involvement and a wider application of the different learning models. The authors assumed that the theoretical models and program designs that could be adopted to effectively improve student performance would only work in as much as how effectively the staff has been developed and trained. Thus, for the authors, staff development should come first before any improvements or programs can be designed and developed. The most important aspect of the measure of student performance and improvement was the effect size. According to the authors, effect size is akin to the level of change or value that was supposed to have occurred due to an intervening process or variable. Effect size can be used to determine how much the improvement was relative to its original value, effect size is important because it could tell just how effective the intervention was in bringing about change. On the other hand, the authors also pointed out that high effect size is desired but often a small effect size for a large number of people is more desirable as it would bring about greater change. The authors also discussed the teaching models that have been found to have yielded promising results and those that have been applied successfully in some research studies. Social models of learning refers to group and cooperative learning against individual learning, it has been found that students who learn by cooperation and group work are more socially equipped, have better self-concept and positive attitudes to learning. The authors recommend that staff development on how to teach cooperative learning can actually lead to better academic performance. Information processing models make use of the learning process as the strategy to help students retain more information and learn more in a given period. The authors mentioned the use of advanced organizers and mnemonics, which both had been proven to increase student learning and output but this would require intensive training of teachers and a highly technical staff development program. The personal models refer to the use of person centered learning experiences; the authors said that synectics and nondirective learning would help students learn both academically and personally. However, some have argued that the personal models would likely have lesser academic impact because it focuses on the person. The behavioral models were taken from the work of Skinner and it makes use of the different behavioral methods such as programmed learning, conditioning, reinforcement and the like. Much research have actually found that behavioral methods are effective in increasing student performance and this have been the focus of many staff development programs. The authors also identified specific teaching methods that could be used to increase student performance across levels such as wait time and teacher expectation and student achievement. Wait time refers to the process of allowing students enough time to think about the teacher’s questions while teacher expectation says that there are differential treatments in the classroom. The authors conclude that designing staff development programs should make use of the most effective working models and strategies and that this should be the focus of administrators who wishes to see their schools improve. Application The article has pointed out several learning models that could be used effectively to enhance student learning and this could actually be applied to the design of staff development programs. The assumption here is that teachers could not teach what they do not have, and since these models are not the conventional models and traditional ones teachers have been trained to do, it is imperative that staff development be able to teach teachers the exact method and process for a more effective classroom experience. For example, a staff development program on using nondirective learning should start with an input on the theoretical and technical aspects of the model, and then a workshop on how to carry out classroom interaction within this model can be demonstrated to the teachers and then critiqued by the group and resource speaker. Then the second part of the training session would be to have the teachers design a lesson plan and demonstrate it to the group and a series of critiquing would also be done to help teachers see their weaknesses and strengths in using the model and then be able to make improvements. The experiential learning was used in this design as adult learners learn more effectively in this way. References Joyce Bruce, Showers, Beverly and Rolheiser-Bennett, Carol. â€Å"Staff Development and Student Learning: A Synthesis of Research on Models of Teaching. † Educational Leadership 45/2 (1987): 11-23.

Lush Company Structure

Lush Company Structure As an entrepreneurial venture, Lush company is acknowledged as the successful cosmetic retailer which is created by Mark and Mo Constantine in Poole, Dorset, United Kingdom under the name of Cosmetic House Limited in 1994 (Wikipedia, 2012). It was in 1995 that they adopted Lush as companys name due to the competition ran in the fledgling companys first handmade newsletter and catalogue. Nowadays, Lush company has almost over 820 stores in 50 countries all over the world (Lush Website, 2012). Product and service Lush companys products are: bath products, shower products, hair products, face and beauty products, body lotions and other products, perfume. But the innovation and highlights of the products in Lush company are: differentiation, communication, fresh ingredients, environmentally-friendly packing. Producers use the fresh fruits or vegetables to make different shaped products with different color for looking artisanal, which create the differentiation on the market. Besides, each producers name will be located on the products label for connecting the customer on the personal level and promoting the brand. Lush company also encourages the ethical value such as packing with the recycled materials (Marketline, 2008). According to the different types of innovation by Schumpeter (See Appendix1), Lush company belongs to type1 the introduction of a new or improved good or service (Paul Burns,2011). Service: Lush company not only provides the considerate service in the store but also providing the remade order for customer through the website. Consumers can also communicate with Lush through the publication of Lush Times (Lush Website, 2012). Business Model Stewart and Zhao (2000) define the model as a statement of how a firm will make money and sustain its profit stream over time. Therefore, the business model represents how the firm will be running. As Gary Hamel (2001) believes that there are four components of a business model, namely, core strategy (competition strategy), strategic resources( how a firm acquires and uses its internal and external resources), partnership network( suppliers, partners, other relationships), customer interface(how to interact with customers). For Lush Company, I the form below can illustrate its business model. Core strategy Business mission -We Believe (See appendix 2) Product Scope personal care products Basis for differentiation Use fresh ingredients and products are handmade Strategic resources Core competenciesunique style of retail, retain its original focus, we believeà ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ Strategic assets- corporation culture, brand reputation, ethical beliefs Partnership network A private owned company with subsidiaries in global Customer interface Target customer- young adult women ages12-30, diverse customer due to divers products Fulfillment and support-natural ingredients and anti-animal testing trade Pricing structure- lower than the luxury brand like The Body Shop, higher than the products in the supermarkets. Target market A firms target market is the small number of group of individuals or business that it pursues or tries to appeal to in a certain time (Bruce R. and R. Duane Ireland, 2012).The primary target market of Lush focuses on the young adult women who ages 18-45, the urban adult women in highly populated cite, and the diverse market due to the diverse products. The second target market is the acquaintances of the primary target market (Kwilkison, 2012). Pricing strategy Price is the only component in the marketing mix that generates revenue, all other elements stand for costs( Kotler and Armstrong,2001). The most used methods to set the price of products for the entrepreneur are cost-based pricing and value-based pricing(Bruce R. and R. Duane Ireland, 2012). As Lush company uses the natural ingredients for handmade products, therefore, they price their products based on the costs rather than on what the market thinks it should receive. Compared with the local competitors and supermarkets, Lush products price a litter higher but less than the famous cosmetic company like Body Shop(Lush marketing project, 2012). Lush offers customers good value, most of their products varies from designing style and weight, which is also the value of products, therefore, Lush prices different item based on the ingredients and weight with high quality. Brand Management Branding contributes to the development of a company, a strong brand could become the powerful assets of a firm. As Bruce R. and R. Duane Ireland (2012) pointed that One of the keys to effective branding is to create a strong personality for a firm, designed to appeal to the chosen target market. Lush standardize its brand and stick to its value when globalize its market. Partners must use brand name Lush rather than translated local language like Chinese in Twian, Japanese in Japan((Schmitt, Pan and Tavassoli 1994; Tavassoli1999; Zhang and Schmitt, 2001). Concentrating on promoting brand value and emphasizing the beliefs of Lush, against animal testing, using fresh ingredients, making handmade products, protecting the planet, supporting communities and promoting happy people making happy soap (Marketline, 2008). Localization of subsidiaries on website, all the subsidiaries of Lush should share the common value with Lush but they can promote products with different methods for adapting to the local market(Ping-Kuan Lin, 2012). Route to market insource vs outsource Insource The insource of Lush can be understood as the internal competencies, mainly, the differentiation of products, the unique retail style. As those competencies could solidify the firms role in the external source and it lies at the heart of the business model (Applegate, 2001; Viscio and Pasternack, 1996). Minimum packagingusing recyclable and reusable materials as packaging, naked packing campaign(See appendix 3). Customizationinteracting with the customers through the publication of Lush Times. Ethical campaign replaces the advertising In August 21, 2008,Lush and Sea Shepherd launched Partnership Campaign to Protect Sharks(Wendy Evans,2009). Advertising by the smell and experience in store. Outsource Lush company encourages partners to invest in its firm and gives them exclusive rights to develop their brand, besides, they also embarked on single store franchising in some countries like France, Italy, Spain(Lush Website, 2012). E-strategy E-strategy is mainly shown form the firms website, the business models on the web that Lush used is the manufacturing model which uses the web to reach buyers directly and compressing the distribution channel. There are mainly three key parts on their web, purchasing part, customer-focus part, company propaganda part. Buyers purchase products through the categories on the web(See appendix4) Customer can reserve the limited products through section of Retro and find news of Lush on Lush Times(See appendix 5) Company information presented on the web intends to attract partners and connect the subsidiaries(See appendix 6) Funding As the firm grows, it requires a large amount of money to operate as the basis of serving the customers. In the beginning, Lush is private owned by Mark and Mo Constantine but with a small number of shares, with the expanding of the firm, Lush gradually relied on the funds of partners in the team, Andrew Gerrie one of the Lush partners said that Lush is funded by a team who started the business together with funds from a wealthy investor (Startups, 2002). Innovation of Lush It is important for the entrepreneur to have a good venture idea for running a business. Therefore innovation penetrates the whole process in the venture. Trott (2008) believes that innovation= theoretical conception + technical (or process) invention + commercial exploitation. For lush company, their business idea comes from the interests of Mark Constantine and Elizabeth Wire in beauty therapy, then they developed many recipes and sold them to other companies until 1976, they contracted with The Body Shop as one of their suppliers (Wikipedia,2012). For an entrepreneur, the innovation is not always a continuous process which will be influenced by the dramatic changes in the market, social, technology as well as the regulatory environments (Paul Burns, 2011). In order to keep innovative, in 2003, Lush company launched a new beauty brand and retail concept, B Never Too Busy To Be Beautiful, there are only four shops of this brand located in UK, (Journal of MarketWatch, 2003). By keepi ng the small numbers of stores with a unique location, Lush could increase the desirability of products to customers and encourage the existing-consumers loyalty (Marketline, 2008). It is believed that in the future, Lush would emerge much more creative brand to satisfy the customers. Stick to the original focus In the intensive competition of the market, entrepreneurial ventures would come across the risk of takeover by the leader of the industrial, some of the firms will agree on takeover in order to make profits, for instance, Bees by Clorox, and The Body Shop by LOreal (Marketline, 2008). But, Lush still insist its independence and avoids any demands for takeover. Whats surprised me is that, as the best suppliers for The Body Shop, Mark and Mo Constantine didnt give into the compromise of Anita Roddick, founder of The Body Shop. If you were going to sell the leading ethical company in the world, there couldnt be a much worse choice than LOreal, (Mark Constantine quoted in Financial Times,2007). This comments showed that in order to retain their original focus, they will never accept takeover, and only the independent operation can facilitate the advancement of their brand. Recognizing and coping with risks It is believed that entrepreneurs are more intended to make decisions through the different using of information or employing heuristics and rules, depending on their instincts and intuition (e.g., Schwenk, 1986; Cooper et al., 1995; Forlani and Mullins, 2000). Therefore, it is important to recognize the risks of starting up the business. For Lush company, the previous years, the manager in the store have to forecasts the products demands for deciding the amounts of products, the lack of accurate predicting generated the risks of lost sales and lower customer services(Prophix, 2012). However, they uses the retro part of website to make sure the producing quantities of products based on the customers reservation, which greatly save the costs of sales to a great extent. Furthermore, since The Body Shop has been taken over, Lush has to consider its risks of being taken over by leader of cosmetic industry, while Mark Constantine considered forming a staff ownership scheme for its company, which can prevent the business takeover Lush to some extent (Marketline, 2008). Although it is agreed to make the staff become the stakeholders in the company, Mark Constantine does not approve to turn Lush into a public company due to his untrusting of shareholders decision-making capability. If a business goes public it has to consider its shareholders above all else. I realize the people you can trust most are your own staff, (The Guardian, 2007). It is a controversial issue that the staff may lack the ability to make a good business decisions. Learn from Mark Constantine- the successful entrepreneur As an entrepreneur, the personality plays an important role in growing the business, the second resource indicates five personality factors of an entrepreneur, namely extraversion, openness to experience, agreeableness, conscientiousness and emotional stability (Barrick etal., 1991). Constantine shows those traits through his success of Lush. Hiring strategy employ those who are passionate, enthusiastic, ethical. Never being frightened Mark Constantine once stated that I went through a period when I was a bit frightened of the business. People who have very corporate businesses are rather frightened of them. If youre frightened youre constantly putting in layers and fiddling about because you dont know what youre doing, (Kate Walters, 2010). Creativity Lush holds 38 patents and Mark is proud of his focus, the continual supervising of products makes the company less vulnerable to innovative competitors (Kate Walters, 2010). Specific makes the entrepreneurial venture success Sheth et al (2000)state: The fundamental precepts of marketing remain unchanged, but more attention must be given to specific areas, such as customization and one-to-one approaches, which indicates the entrepreneur should follow the structure of the business and concentrate on the specific issues. Indeed, Lushs intense focus on customization, innovation of products and dynamic methods of promoting bring benefits of growing its business and facilitate the victory of the market.

Relationship Between Stress and Physical Illness

Relationship Between Stress and Physical Illness Nadine Thompson Outline and evaluate research investigating the link between stress and physical illness. The presence of stress has been identified as an important attribute to psychological well-being. However, through a considerable quantity of research, Psychologists have suggested that psychological encounters are capable of altering various aspects of the immune response. Supporting this, Frese (1985) suggested that stress is frequently involved in 50-70% of all physical illness (McIlveen, Gross, 1996, p.171). Therefore, it will be deliberated that Seyle’s research led to the development of psychoimmunology; which is an area of study investigating the relationship between psychological factors and the immune system of the body. (Hayes, 2000, p.404) This essay will analyse and combine empirical knowledge referring to psychological stress and the human immune system while emphasising relevant psychological research and composing evaluative conclusions from the information provided. To begin with, one must be required to consider what is meant by the term â€Å"stress† and the significance this component has on an individual. As stated by Lazarus and Folkman (1984), the definition of stress is â€Å"a pattern of negative physiological states and psychological responses occurring in situations where people perceive threats to their well-being which they may be unable to meet.† (McIlveen, Gross, 1996, p.169) Subsequently, Lazarus and Folkman’s definition of stress is largely accepted by those active in the area of research in this field, thus admitting further research by psychologists to establish the psychological effects of stress. While considering this, the consequences of stress induced on the body must be investigated. The immune system is a mechanism designed to protect and defend the body against antigens such as viruses, bacteria, toxins, and parasites. (Cardwell, Flanagan, 2012, p.136) To guarantee maximum performance, this intricat e system is attained through the release of two types of lymphocytes; B cells and T cells. (Cardwell, Flanagan, 2012, p.136) Therefore, the purpose of the B cell is to produce antibodies which will destroy invading viruses, and the T cell assists the B cell in making antibodies, therefore, destroying invading cells which have initially survived an attack from the B cell. (Science Museum, 2014) As a result, when an individual is stressed it will leave them more susceptible to infection because the immune system is unable to eliminate antigens. Seyle (1956), who was predominantly interested in the body’s resistance to prolonged exposure in stressful situations, either through physical illness or psychological causes, identified the response to long-term stress through humans and animals. To do this he used a model known as the ‘General Adaptation Syndrome’. (Hayes, 2000, p.403) As a result of this, Seyle categorised three key stages of bodily reaction during stressful occurrences. The initial stage is the â€Å"alarm† stage which stimulates the body to release adrenaline, which is then followed by a state of â€Å"resistance†, where the body’s resources are used quicker than they are restored. Consequently, as the individual enters the final stage of â€Å"exhaustion† or also known as the â€Å"burnout† stage, the probability of developing a stress related illness significantly increases. (McIlveen, Gross, 1996, p.170) Although Seyle’s findings were based upon st ressors, internal and external sources of stress, (Lawton, Gross, Rolls, 2011, p.1115) produced in non-human animals, therefore making the results non-applicable to human beings, they were still exceedingly recognised to offer a useful approach for other psychologists in their research into the interpretation of the physiological responses to a stressor. Alternatively, Merson (2001) states that the three stages which the body reacts to, is a result of the presence of a stressor. Additionally, Merson suggested that the performance of the immune system remains at a regular level throughout the onset of stress. (Bartley, 2013, p.27) Consequently, if the stressor continues, then the immune system’s ability to perform reaches its maximum point. However, performance is at its lowest point if the stressor becomes chronic. In support of Merson’s theory, several psychological studies have emphasised the observation that short-term stress does not always decrease the functioning of the immune system, but can in fact sometimes enhance it. One of these studies, performed by Dhabhar and McEwen (1997, 2001), ascertained that the immune system is roused as a result of the â€Å"fight or flight† response. (ncbi, 2006) A term signifying an individual’s psychological innate energised response to an intimidating situation, t o either fight or run away, basically meaning an overall state of readiness. In an experiment exposing mice to mild stress over a two hour period, Dhabhar also revealed, that large distribution of immune cells was composed by three hormones released by the adrenal gland. These hormones were norepinephrine, epinephrine and cortocosterone. (Wood, 2012) Following this, he discovered a pattern of choreographed changes in blood levels within these three hormones, exemplifying how the immune cells from areas such as spleen and bone marrow were compelled to move to â€Å"front line† organs. Therefore suggesting that, short-term stressors can in fact boost the performance of the immune system. However, the psychological responses of a non-human animal cannot be used to explain human performance. Additionally, Evans et al. (1994) studied the activity of an antibody known as slgA, which helps prevent infection. (Cardwell, Flanagan, 2012, p.137) Evans et al. organised a talk to be given to students by other students, resulting in mild but acute stress. Although these students showed signs of an increase in slgA, they reduced during examination periods extending over several weeks Furthermore, Malarkey et al. (1994) proposed that marital arguments lead to weaker immune system functioning, following the study of 90 newly-wed couples. As a result, it was suggested that stress has two effects on the immune system; acute stress enhances it, whereas chronic stress reduces it. However, Kiecolt-Glaser et al (1984) carried out a natural experiment to examine the effects of long-term stressors and find out if there was a difference in the immune response of individuals in low and high stress conditions. It was predicted that immunosuppression, measured by the quantity of natural killer cell or T cell activity, would reduce when stress levels were increased. (Lawton, Gross, Rolls, 2011, p.120) Therefore, blood samples were taken from 75 volunteer first-year medical students, 26 females and 49 males, one month before their final exams and again on the first day of their exams, following two examinations. (Lawton, Gross, Rolls, 2011, p.120) These were presumed to be periods of low and high stress. The students were also provided with questionnaires, such as the Social Readjustment Rating Scale [SRRS] (docstoc, 2010) to assess any psychological symptoms which may have been present. As predicted, the findings emphasised that the blood samples taken after the exami nations, contained a declined number of T cells and the immune response was suppressed in participants who suffered from psychological variables. Consequently, Kiecolt-Glaser et al concluded that the examination stress alone did in fact weaken the functioning of the immune system as the participants had a reduced amount of natural killer cells. It had also become apparent that life events, depression, loneliness, and anxiety were all results of a weakened immune response and therefore can be contributed from stress. As a result, it is important to highlight that although Kielcolt-Glaser’s study is a natural experiment, and thus high in ecological validity, which is a term that refers to whether or not a study can generalise from reserved conduct in a laboratory to natural behaviour in the real world, (Hartas, 2010, p.77) it also lacks control over confounding variables, such as caffeine, nicotine, medication and so on as it’s carried out in natural surroundings. As a result, it cannot be guaranteed that stress led to the immune response as elements that were not controlled could be accountable.

Effects of Gender on Education Essay -- Gender Education Sexuality Med

Effects of Gender on Education This topic is also well discussed in many of the standard textbooks, but a bit unevenly and a bit oddly. Thus Haralambos and Holborn (1990), or Barnard and Burgess (1996) have good sections specifically on gender and educational achievement. However, rather strangely, the section on education is treated almost entirely as a sort of empirical matter and not linked very well to the other admirable sections on gender generally, or gender in the family or work sections. This is especially odd in the Bilton et al (1996) classic, written by a team that includes a prominent feminist (M Stanworth) and which has good sections on genderas an organising pespective in the theory and methodology chapters. So, one suggestion is to take the material specifically on gender in education, but to read up the topics more widely and generally in the other relevant chapters as well. As before, I'll try to show how this might be done via my own glosses and interests: Early work focused on female underachievement in the formal education system, which was (finally) considered to be as much of a 'dysfunctional' outcome as underachievement by working class kids ( see file on connections between educational policy and functionalist models of stratification). If the educational reforms of the period in Britain after World War 2 were designed to make sure the most talented kids got to the highest levels of achievement, we would expect as many girls as boys to hit those levels -- selective schools, sixth-form, examination success, university entrance or whatever. This was clearly not the case in the 1950s and 1960s. These gender differences began to be explained initially using the same sort of factors that had been used to explain working-class underachievement. 1. Early theories suggested that females were not as able or as intelligent as males, and there is still a lot of stuff around on relative brain sizes or supposedly innate cognitive limits. There are obvious objections to this view too, of course -- such as that the tests of intelligence are likely to be value-laden. Equally, there is a methodological problem, one which runs through all the work on gender that involves biological explanations - biological accounts are reductionist in that they try to reduce a number of complex social differences to one simple set of biological differ... ... Hutchinson Hammersley M (ed) (1986) Case Studies in Classroom Research, Milton Keynes: Open University Press Hammersley M and Woods P (eds) (1984) Life in School, Milton Keynes: Open University Press Haralambos M and Martin M (1990) Sociology: themes and perspectives, London: Collins Education Harris D (1987) Openness and Closure in Distance Education, Basingstoke: Falmer Press Kaplan A (1987) Rocking Around the Clock, London: Methuen Kinder M (1991) Playing with Power in Movies, TV and Video Games, Los Angeles: University of California Press McRobbie A and Nava A (eds) (1984) Gender and Generation, London: Macmillan Mulvey L (1982) 'Visual Pleasure and Narrative Cinema' in Bennett T et al (eds) Popular Television and Film, London: BFI in association with the Open University Press Sharpe S (1976) Just Like a Girl, Harmondsworth: Penguin Waites B et al (1981) Popular Culture: past and present, London: Croom Helm Whyld J (ed) (1983) Sexism in the Secondary Curriculum, London: Harper and Row Willis P (1977) Learning to Labour, Farnborough: Saxon House Woods P and Hammersley M (eds) Gender and Ethnicity in Schools : ethnographic accounts, London: Routledge

My Obsession :: Personal Narrative essay about myself

My Obsession I often wonder about myself: why does this obsession of mine drive me to such an extreme? Why does the right side of my brain surface in such a manner that even I can't understand? Is it out of boredom? Or is it overzealous creativity? What I'm talking about is decorating. Not just normal decorating (I do that well) but outrageous, full-blown theme decorating. Using vibrant colors, with a unique style, I express my whimsical personality. What makes this type of decorating so much fun is that the more outlandish and obscure it is, the more I am driven to take it to its fullest potential. I can't remember how it all started, but it seems to have taken on a life of its own. Perhaps the small lawn sculpture shaped like a cheery Santa triggered the avalanche under which I find myself today. Looking into his electric blue eyes I was put into a hypnotic frenzy. I soon realized this loveable, jolly fellow required companionship on my front lawn. On my next jaunt to the Christmas shop, I found the most adorable reindeer to join my Santa. But wait, I couldn't buy just one; Santa had 8 reindeer. Now they needed a sled to haul, and it had to be big enough for Santa and all of his packages. A beautiful holiday display was finally emerging in front of my house. What a shame that it was only visible during daylight hours. I needed to illuminate this Yuletide scene with lights, lots of lights! I found myself back at "Holiday Central" charging 3,000 of the brightest bulbs General Electric had to offer. I hung blue lights and white lights, chaser lights, and twinkling lights. There were so many lights my electric bill tripled during the month of December. I could have caused a power outage affecting houses and shops within a one-mile radius. This newborn obsession wasn't limited to the holiday season. It seemed to have spilled over like a waterfall into my backyard. A tropical paradise was materializing before my eyes. I fell in love with those tacky pink flamingos often sighted in trailer parks or senior communities. These long-legged birds shade themselves from the searing sun under a pair of plastic palm trees, and occasionally quench their thirst at the tiki bar.

Retributive Justice Essay

Retributive justice is a very pronounced element in Charles Dickens’ novel, Oliver Twist. Common knowledge to the experienced reader, Dickens was a man of sarcasm, who played on words and had a very straightforward, honest way of writing, unlike most of his characters’ personalities. Oliver Twist, who led a twisted lifestyle as a young boy, was influenced by various people: some good, some bad. Like karma, Dickens made sure to give the dishonest, viciously cruel characters what they truly deserved, which may have been just about the only honest thing to happen in their lives. Some of these characters who were treated the way they treated others, or who got what they deserved, were Mr. Bumble, Bill Sikes, Monks, as well as Fagin. Without retributive justice being a key element in Dickens’ novel, its classic success in the world of literacy would be virtually non-existent. One of the novel’s characters, who is most present at the beginning of the story, was a victim of one of Dickens’ swift acts of retributive justice. Mr. Bumble was a self-absorbed, arrogant beadle, who thought rather highly of himself. He was a member of the workhouse in which Oliver was born. He was also a member of a Christian church, who preached about the moralities of Christians, yet bluntly contradicted himself with the manner in which he treated his paupers. He was cruel, the complete opposite of understanding, and showed absolutely no signs of compassion towards the people under his care. Dickens used his great understanding and knowledge in the use of name symbolism in the beadle’s name, â€Å"bumble†, to say that he stings like a bumblebee. Bumblebees may seem cute and fluffy on the outside, but when they sting, they hurt, much like Mr. Bumble’s personality. Dickens demonstrates Mr. Bumbles’ cold-hearted, stinging personality when h e says: Oliver fell to his knees, and clasping his hands together, prayed that they would order  him back to the dark room- that they would starve him- beat him- kill him if they pleased- rather than send him away with the dreadful man. Read more:  Essay About Justice Denied is Justice Delayed â€Å"Well!† said Mr. Bumble, raising his hands and eyes with most impressive solemnity. â€Å"Well! of all the artful and designing orphans that ever I see, Oliver, you are one of the most bare-facedest†. (Dickens 46) He received Dickens’ generous retributive justice when he ran away with Mrs. Corney, the matron of the workhouse, where Oliver was born. Mrs. Corney was basically in charge of the workhouse and put Mr. Bumble in his place when he entered. He decided to try to order the ladies around after seeing them chatting amongst each other and Mrs. Corney wanted none of it. She quickly dismissed his, self-declared power, in front of all the workers. â€Å"I’ll tell you what, Mr. Bumble,† returned his lady. â€Å"We don’t want any of your interference. You’re a great deal too fond of poking your nose into things that don’t concern you, making everybody in the house laugh the moment your back is turned, and making yourself loo k like a fool every hour in the day. Be off; come!†. (Dickens 324) This is an example of one of Dickens’ acts of retributive justice because Mr. Bumble – who’s used to having the authority and power that came with him being a beadle – was quickly and painfully taken away of the power he thought he had gained, by marrying Mrs. Corney. Another example of Dickens’ mischievous acts of retributive justice occurs to Bill Sikes. Sikes considered himself a â€Å"professional† burglar, which wouldn’t be so bad if being a burglar could be considered anything positive. He was brought up in Fagin’s gang and trained by Fagin, himself. Sikes is Nancy’s so-called, â€Å"lover†. He treats this young woman with a rather odd combination of cruelty and envious affection. Sikes gets the real sense of Dickens’ capabilities in his use of retributive justice after he brutally murders Nancy. While trying to avoid an angry mob of people, who have recently discovered that his identity is a match to Nancy’s murderer, he then accidentally hangs himself. Not only does his name imply that Sikes is somewhat psychotic, but he proves this to the readers. While attempting to evade the angry mob, he decides to climb up through buildings, rather than away. He ties a rope to swing to another roof-top, but mistakenly and regretfully hangs himself. Staggering as if struck by lightning, he lost his balance and tumbled over the parapet. The noose was on his neck. It ran up with his weight, tight as a bow-string and swift as the arrow speeds. He  fell for five-and-thirty feet. There was a sudden jerk, a terrific convulsion of the limbs; and there he hung, with the open knife clenched in his stiffening hand. (Dickens 453) Dickens couldn’t have used retributive justice any better. He literally allowed Sikes through his clever writing abilities get treated the way he treated another person. Although, Sikes’ death was somewhat more brutal than Nancy’s he could have easily prevented his own death, had he not chosen to take his â€Å"lover’s† life. Dickens’ didn’t just give the readers two scenes with acts of nemesis. On the contrary, he gave the readers numerous ones, some less apparent, dramatic or damaging than others, yet still present. One example of the less apparent demonstrations of Dickens’ power with retributive justice happened to Monks, whose formal name is Edward Leeford. Monks, who happens to be Oliver Twist’s half-brother through their father’s side, was awarded part of Mr. Leeford’s estate after his passing. Oliver was rightfully entitled to a portion of the estate, but on the condition that the family name’s reputation hadn’t gone wrong. Monks, by concealing Oliver’s true identity, along with his plan to give the young boy a bad reputation, prevented Oliver from being awarded his fair share. When Mr. Brownlow approached Monks about the will, Monks denied everything Mr. Brownlow had mentioned and stated the following sentence: â€Å"’I have n o brother,’ replied Monks. You know I was an only child. Why do you talk to me of my brother? You know that as well as I’† (Dickens 434). In the end though, with the help of Mr. Brownlow, Dickens permits Oliver to be awarded his share of the estate, by forcing Monks to give Oliver his share. A final act of nemesis, or retributive justice on Dickens’ part, occurs when Fagin is hanged for his crimes against the children he trained to be pickpockets and thieves. Fagin, who was a criminal by career, bought and sold, even traded stolen goods that the young children he had trained, stole. Fagin even stated: â€Å"Ah†¦ They- they’re mine, Oliver; my little poverty. All I have to live upon, in my old age. The folks call me a miser. Only a miser, that’s all† (Dickens 90). When Fagin said this, Dickens’ made sure that it was obvious to the reader that he was being very sarcastic. Towards the ending of the book – even though he had rarely committed the  crimes himself – Fagin is awarded his piece of justice that backfired with his previous statement, when he is hanged behind bars. In conclusion, Dickens was probably one of the greatest authors of all classic literature; not only for his novels and other pieces of literature, but also for the various ways he easily incorporated literary components: pathetic fallacy, verbal irony and sensory appeal. More particularly, his use of nemesis and retributive justice in his works such as this novel, Oliver Twist, is what made him such a great writer. From Mr. Bumble to Fagin and all other characters in between, like Monks and Sikes, Charles Dickens didn’t hold back any of his talents. This let the readers truly get involved in the reading of this novel and also keeping them from wanting to put the book down, until they had absorbed every last word of his clever and humoristic abilities.